About

Therapeutic Massage for Pain Relief & Deep Relaxation 💪 Hot Bamboo 🤙 Post-Op Lymphatic Se habla español located in Pasadena, Texas !! Frequently Asked Questions What should I expect during my first massage? Your session begins with a short consultation so I can understand your needs, pain areas, and goals. Every massage is customized to your body—whether you need relaxation, pain relief, or recovery work. ⸻ Do I have to undress completely? No. You undress to your comfort level. Most clients keep underwear on. You will always be properly draped, and only the area being worked on will be exposed. ⸻ What types of massage do you offer? At True Balance Massage, I offer: • Therapeutic Massage • Sports Massage • Lymphatic Drainage • Prenatal Massage • Enhancements like Cupping, Hot Stones, and Hot Bamboo Each session is tailored specifically to what your body needs. ⸻ How often should I get a massage? For general wellness, once a month is a good starting point. If you’re dealing with pain, tension, or recovery, every 2–3 weeks helps create longer-lasting results. ⸻ Can I request specific pressure? Yes. Your comfort matters. Pressure can always be adjusted—from light relaxation to deeper therapeutic work. Just communicate during your session. ⸻ What should I wear to my appointment? Wear whatever is comfortable. You’ll have privacy to undress to your comfort level before your session. ⸻ Can I talk during my massage? That’s completely up to you. Some clients talk, some relax quietly, and some fall asleep—any option is perfectly fine. ⸻ What are the benefits of massage therapy? Massage can help: • Reduce muscle tension • Improve circulation • Relieve stress and anxiety • Increase flexibility and mobility • Support recovery and pain relief ⸻ Is prenatal massage safe? Yes, prenatal massage is safe for most clients in the second and third trimester. If you have any medical concerns, it’s always best to check with your doctor first. ⸻ What is cupping therapy? Cupping uses suction to increase blood flow and relieve muscle tension. It creates a pulling sensation that many clients find relieving—not painful. ⸻ What is hot bamboo massage? Hot bamboo uses heated bamboo tools to provide deeper pressure and help release tight muscles more effectively while still feeling relaxing. ⸻ Do you accept insurance or HSA/FSA? I can provide a superbill upon request for reimbursement. Please check with your provider to confirm eligibility. ⸻ What is your cancellation policy? Please provide at least 24 hours’ notice if you need to cancel or reschedule. This allows time to offer your spot to another client. ⸻ What forms of payment do you accept? I accept cash, card, and digital payments. ⸻ Do I need to tip? Tipping is appreciated but never required. Standard gratuity is typically 15–20% if you choose to tip.

Business Hours

Monday: Closed
Tuesday: 10 AM - 7 PM
Wednesday: Closed
Thursday: 10 AM - 7 PM
Friday: Closed
Saturday: Closed
Sunday: Closed

Cancellation Policy

3hour cancellation notice to avoid fees 20% for late cancellation or no show We kindly ask that all cancellations be made with advance notice. Appointments are reserved especially for you, and last-minute cancellations or missed visits make it difficult to offer that time to someone else who may be waiting for care. To help protect our schedule and continue providing consistent service, a 20% cancellation or no-show fee will apply to appointments that are missed or canceled without sufficient notice. Thank you for understanding and respecting the time set aside for your session.